Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return, exchange, or refund.

To start a return or exchange, you can contact us at info@bicepparty.com. 

You can always contact us for any return question at info@bicepparty.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

All items we sell can be returned if they are defective. There are no non-returnable items.

Exchanges
If the product is damaged or defective, the most common solution will be for us to send a replacement of the same product, same color, and same size.

 

Refunds
All refunds will be back to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we issued the refund but you haven't received it, please contact us at info@bicepparty.com.